New Years EHVE
Frequently asked questions
General information
Date & Time
The entry of New Years EHVE will open on December 31, 2024, at 9:00 PM. The event lasts until 1:30 AM. Admittance is on a capacity-limited basis. From the moment nobody is allowed to enter because we reached our capacity on visitors, you can only re-enter the premises once other visitors have left.
Location & Entry
New Years EHVE will take place in the city center of Eindhoven around de Lichttoren and the 18 Septemberplein. To enter the event grounds, there are 3 different entrances: The North Entrance (Bosdijktunnel)(also an acessible entrace for people with disabilities), East Entrance (18 Septemberplein) and West Entrance (Mathildelaan).
Is there a minimun age requirement?
The event grounds are open to all ages. Let's unite to celebrate the new beginning.
Am I allowed to bring my own fireworks?
Except for sparklers, it is forbidden to bring fireworks to the event grounds. Fireworks are entirely prohibited in Eindhoven. If you are in possession of fireworks, access to the event will be denied. New Years EHVE has prepared a spectacular show, so you won't need your own fireworks for a beautiful spectacle.
Is there a visitation & bag check?
Before entering the event grounds, there will be a bag check and visitation. Items that are not allowed on the event grounds include: fireworks of all categories, deodorants (small deodorant rollers are permitted), selfie sticks, food & beverages, and umbrellas. Caution! The security can, based on safety, decide at any time whether a specific item is allowed inside or not.
House rules
During the event, we have a few house rules in place. Violating any of these rules may result in consequences. Please review our house rules here.
What does zero-tolerance mean?
New Years EHVE implements a zero-tolerance policy. There will be strict monitoring for the use, possession, or trading of hard and/or soft drugs. Upon detection of its possession, regardless of quantity, access to the event will be denied.
Do I need to have proof of identity?
It is a legal requirement to carry identification from 14 years and above.
Are lockers available?
There are no lockers at the event site.
Are earplugs available for purchase?
We always advise using earplugs. This is to ensure that even after New Years EHVE, you can still enjoy listening to music without any noise in your ears. Also, pay particular attention to children's ears, which are especially vulnerable at a young age.
Can I smoke on the premises?
Smoking is only allowed on open grounds. It is permitted to bring an E-cigarette onto the premises, the liquid will be checked by security after which access will be granted. Refills for E-cigarettes are not allowed. No cigarettes will be sold on the event grounds.
Lost & Found
All found objects can be handed in at the bar, entrance or at the first aid post on the event site. After the event, the items will be collected by the Eindhoven municipality. These can then be collected at the town hall during regular opening hours.
Is New Years EHVE indoors and heated?
New Years EHVE takes place in the open area in front of De Lichttoren, at 18 Septemberplein, Mathildelaan, and Emmasingel. The venue is not indoors and not heated.
Can I bring a stroller onto the premises?
Strollers are not allowed on the premises. Due to safety concerns and the expected crowd, we cannot permit strollers, car seats, trolleys, bicycle carts, Maxi-Cosis, buggies, or children's bike trailers on the premises. We understand this may be inconvenient at times, but we hope for your understanding of these measures to ensure the safety of all visitors. Baby carriers are allowed!
Can I bring my pet to New Years EHVE?
Unfortunately, bringing a pet is not allowed. For the safety of both visitors and the animals themselves, it is not permitted.
Residents
Residents – Which streets will be closed?
On December 31, from 6:00 PM to January 1, 7:00 AM, the Mathildelaan, Emmasingel, and Vestdijk (around the intersection of Ten Hagestraat and the Vestdijktunnel) will be completely closed. On the other days, the streets will be accessible up to a certain point with a detour in place.
Can I reach my home?
Residents will always have access to their homes. If you live in De Lichttoren, De Admirant, or De Regent, the parking garage will only be accessible from Willemstraat starting December 29. It will not be accessible from Mathildelaan.
What about local traffic?
As a resident, you will always have access to your home. Parking garages are accessible via a detour. Of course, we will also ensure access for other local traffic during this period, including emergency services, home care, pharmacies, and mail delivery.
Entrepreneurs
Are you a business owner and do you have questions regarding the setup and breakdown period of the event?
Then, please visit our entrepeneurs page.
Food & Drinks
How can I pay for my drinks?
New Years EHVE is a cashless event, so you can only pay by card! Payment can be made by card at the bar, there are no cash registers on the premises. Therefore, it's not possible to pay with cash. Please note that there is a deposit system for your plastic cup. Read more about it under the section titled "Deposit System."
Add-on system hardcups
Since July 1st, there has been a plastic surcharge for disposable products. Additionally, New Years EHVE aims to contribute to a sustainable event environment. This means that with your first order, you’ll pay an additional 50 cents once for the use of a hard cup. For subsequent orders, the fee won’t be charged, as long as you return the hard cup.
Can I grab a bite to eat on the premises?
At the New Year's EHVE venue, you can enjoy Oliebollen, Spring Rolls, Fries & Snacks, Kibbeling, and Kebab.
Accessibility Health
Is the premises accessible for people with disabilities?
The event grounds are easily accessible for people with disabilities. A disabled deck has been arranged for visitors in wheelchairs at the corner of Zara, next to the bicycle path. There is a direct view of De Lichttoren to witness the fireworks show. The disabled deck is not roofed. This allows an unobstructed view of the fireworks show. Send us an e-mail to: info@newyearsehve.nl so we can help everyone to have the best possible New Year's Eve experience.
I depend on medication, am I allowed to bring it into the event site?
If you are bound to take medication during New Years EHVE, bring a doctor's prescription or medical passport. Then indicate to the security guards at the entrance that you are carrying medication.t. Security will determine whether your medication is permitted based on your doctor's certificate or medical passport. If necessary, the medication can be stored or cooled at the EHBO. If the amount of medicine you carry exceeds the doctor's prescription, it can be taken by security.
I don't feel well, what is the best thing to do?
New Years EHVE will be your moment! Enjoy the fireworks, music, and drinks, but be sure to take care of yourself and each other. If you're not feeling well, please let a friend know. There is a first aid station on the event grounds, located in the Piazza. For more information on how to party safely, check: http://celebratesafe.nl.
Accessibility during the setup
When does the setup of New Year's EHVE start?
The setup of New Year's EHVE will begin on December 29 at 9:00 AM. To ensure safety, the intersection of Emmasingel and Mathildelaan will be closed to motorized traffic. The setup and breakdown work will last until January 2, 5:00 PM at the latest.
Can I reach the city?
From December 29 to January 2, construction work will take place around De Lichttoren, which may make the city less accessible. The intersection of Emmasingel and Mathildelaan will be closed to motorized traffic from December 29 to January 2, 7:00 AM.
Want to park in the parking garage on Mathildelaan? It will still be accessible from the Philips Stadion. Please note: on December 31 from 6:00 PM to January 1, 7:00 AM, we will completely close Mathildelaan, and the city will not be accessible from that side. Bus traffic can use this intersection until December 31, 7:00 AM.
Want to park in the parking garage on Mathildelaan? It will still be accessible from the Philips Stadion. Please note: on December 31 from 6:00 PM to January 1, 7:00 AM, we will completely close Mathildelaan, and the city will not be accessible from that side. Bus traffic can use this intersection until December 31, 7:00 AM.
Which streets will be closed?
On December 31, from 6:00 PM to January 1, 7:00 AM, the Mathildelaan, Emmasingel, and Vestdijk (around the intersection of Ten Hagestraat and the Vestdijktunnel) will be completely closed. On the other days, the streets will be accessible up to a certain point with a detour in place.
Are the parking garages accessible?
You can access the parking garage on Mathildelaan via Philips Stadion. However, from December 31, 6:00 PM to January 1, 7:00 AM, we will close Mathildelaan completely, and parking will not be possible there.
If you live in De Lichttoren, De Admirant, or De Regent, you can reach the parking garages via Willemstraat.
If you live in De Lichttoren, De Admirant, or De Regent, you can reach the parking garages via Willemstraat.
Can I use public transportation?
Yes, we even encourage it during this period. Bus services will take into account the closure of Emmasingel and Mathildelaan due to the construction work, which may cause some extra travel time. Bus traffic can continue to use this intersection until December 31, 7:00 AM.
When does the breakdown start?
The breakdown of New Year's EHVE will begin on January 1, and all traffic measures will be lifted by 5:00 PM on January 2.
Transport & Parking
Can I get to the event by public transport?
Public transport will be suspended from 8:00 PM on December 31st to 8:00 AM on January 1st. So it will not be possible to use public transport to get to Eindhoven city center after 8:00 PM.
Where can I park my car?
It is possible to come to New Years EHVE by car. The parking garages and car parks below will have modified opening hours on 31 December, in connection with the event. Q-Park Mathildelaan (from 18:00h only exit possible), Q-Park Witte Dame (from 18:00h only exit possible), Car Park 't Eindje and Car Park Stationsplein (closed from 08:00h).
Where can I park my bike?
If you come to New Years EHVE by bike, you can park your bike at the (temporary) locations below. Parking your bike is at your own risk. Please not that you must remove your bicycle before January 1st, 8:00 AM. All bikes left on the temporary bike racks after 08:00h will be moved to storage by the municipality. The following bicycle parking facilities are available: Temporary bike parking at Stationsplein and the permanent bike parking at the PSV stadium. Please note that the bicycle basement under 18 Septemberplein will be closed from 31 December 18:00 to 1 January 08:00.
Are there disabled parking spaces available?
If you have a disabled parking permit, you can park in the designated disabled parking spaces at the regular parking facilities.
Are there any special taxi stands?
The nearest taxi stand is located at Eindhoven Central Station.
Fireworks New Years EHVE oud en nieuw
What kind of fireworks are used during the New Years EHVE show?
For the New Year's EHVE event, we use high-quality professional fireworks that are specially designed for public events and meet strict safety and environmental requirements. No consumer fireworks are used; all fireworks are CE- and BAM-certified and come from Europe. This means they meet the highest European standards for safety and quality. The fireworks we use do not contain heavy metals and are also non-debris, meaning there is less waste left on the ground after the show. Additionally, all plastic components have been replaced with cardboard, reducing the environmental impact of waste. Any plastic tubes and copper wires we use are carefully disposed of separately. These materials are recycled through our internal system, contributing to a more sustainable event. In this way, we ensure that New Year's EHVE is not only spectacular but also a responsible choice for our city and its surroundings.
New Years EHVE Livestream
Live stream on television
The entire New Years EHVE event will be broadcast live on our website. We would love to see you at the event, but you can also enjoy the spectacle from home.
Contact
Organisation contact details
Is the answer to your question not here? Then send an email with your question to: info@newyearsehve.nl.
Press/media enquiries
We would like to ask all photographers, cameramen and journalists wishing to shoot professional footage at New Years EHVE to contact our public relations department. Send an official press request to: info@newyearsehve.nl for the attention of 'PR department'.
Other questions
My question has not been answered. Who can I contact?
Is your question not listed? Email it to info@newyearsehve.nl. Do you have questions during the event on December 31? Call 040 - 70 74 051.